Clemelopy™ LLC ("Clemelopy," "we," "us," or "our") is committed to ensuring digital accessibility for people with disabilities. We continually work to improve the user experience for everyone and apply relevant accessibility standards to make our website and web application (the "Services") accessible to all users.
1. Our Commitment
We believe that the internet should be available and accessible to everyone, regardless of ability or circumstance. Accessibility is not just a legal requirement—it reflects our core values of inclusivity and respect for all users.
We are committed to:
- Providing an accessible experience for all visitors to our website and users of our Services
- Continuously improving the accessibility of our digital properties
- Training our team on accessibility best practices
- Incorporating accessibility considerations into our design and development processes
- Responding promptly to accessibility feedback and concerns
2. Accessibility Standards
Clemelopy strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines, developed by the World Wide Web Consortium (W3C), explain how to make web content more accessible to people with disabilities.
WCAG 2.1 Level AA compliance means we work to ensure our Services are:
- Perceivable: Information and user interface components are presented in ways that users can perceive, including text alternatives for non-text content, captions for multimedia, and content that can be presented in different ways without losing meaning.
- Operable: User interface components and navigation are operable, including keyboard accessibility, sufficient time to read and use content, and navigation that helps users find content.
- Understandable: Information and operation of the user interface are understandable, including readable text, predictable functionality, and input assistance to help users avoid and correct mistakes.
- Robust: Content is robust enough to be interpreted reliably by a wide variety of user agents, including assistive technologies.
While we strive for WCAG 2.1 Level AA conformance, we recognize that accessibility is an ongoing effort. We regularly review and update our Services to maintain and improve accessibility.
3. Accessibility Features
We have implemented the following accessibility features across our Services:
Navigation and Structure
- Skip navigation links to bypass repetitive content and jump directly to main content
- Consistent and predictable navigation structure across all pages
- Descriptive page titles and heading hierarchy for easy navigation
- ARIA landmarks to identify page regions (header, main, navigation, footer)
- Breadcrumb navigation to help users understand their location within the site
Visual Design
- Color contrast ratios that meet or exceed WCAG 2.1 Level AA requirements (minimum 4.5:1 for normal text, 3:1 for large text)
- Text that can be resized up to 200% without loss of content or functionality
- No content that relies solely on color to convey information
- Visible focus indicators for keyboard navigation
- Reduced motion support for users who prefer minimal animation
Forms and Interactive Elements
- Clear and descriptive labels for all form fields
- Error messages that identify the field in error and describe how to correct it
- Accessible buttons with descriptive text or ARIA labels
- Focus management for modal dialogs and dynamic content
Images and Media
- Alternative text (alt text) for informative images
- Decorative images marked appropriately so assistive technologies skip them
- No auto-playing audio or video content
Documents and Downloads
- PDF documents generated with accessibility features where possible
- Clear indication of file type and size for downloadable content
4. Assistive Technology Compatibility
Our Services are designed to be compatible with commonly used assistive technologies, including:
- Screen readers (such as NVDA, JAWS, VoiceOver, and TalkBack)
- Screen magnification software
- Speech recognition software
- Keyboard-only navigation
- Browser accessibility extensions and plugins
We test our Services with popular screen readers and browsers to ensure compatibility. If you experience issues using assistive technology with our Services, please contact us so we can address the problem.
5. Known Limitations
While we strive for comprehensive accessibility, some areas of our Services may have limitations:
- AI-Generated Content: Content generated by our AI-powered features may not always meet accessibility standards. Users should review AI outputs for accessibility before publishing or implementing them.
- User-Uploaded Content: Files, images, or other content uploaded by users may not be accessible. We encourage users to ensure their uploads meet accessibility standards.
- Legacy Content: Some older content may not fully conform to current accessibility standards. We are working to update this content over time.
- Complex Data Visualizations: Some charts, graphs, or interactive visualizations may have limited accessibility. We provide text alternatives where possible.
We are actively working to address these limitations and improve accessibility across all areas of our Services.
6. Third-Party Content and Integrations
Our Services may include content, features, or integrations provided by third parties, such as:
- Payment processing (Stripe)
- Authentication services (Google Sign-In)
- Analytics tools (Google Analytics)
- Email marketing (MailerLite)
- AI processing (OpenAI)
While we strive to work with partners who share our commitment to accessibility, we cannot guarantee the accessibility of third-party content or services. If you encounter accessibility issues with third-party integrations, please let us know, and we will work to find solutions where possible.
7. Feedback and Assistance
We welcome your feedback on the accessibility of our Services. If you encounter accessibility barriers, have suggestions for improvement, or need assistance accessing any part of our website or application, please contact us:
Accessibility Feedback
Email: support@clemelopy.com
Please include:
- A description of the accessibility issue or barrier
- The page URL or feature where you encountered the issue
- The assistive technology you were using (if applicable)
- Your preferred method of contact
We aim to respond to accessibility feedback within 5 business days. For urgent accessibility issues that prevent you from using critical features, please indicate this in your message, and we will prioritize your request.
If you need content in an alternative format (such as large print, audio, or Braille), please contact us, and we will work to accommodate your request.
8. Enforcement and Complaints
If you believe you have experienced discrimination based on disability in connection with our Services, you may have rights under applicable accessibility and civil rights laws, including:
- The Americans with Disabilities Act (ADA)
- Section 508 of the Rehabilitation Act (for federal agency contractors)
- State and local accessibility laws
We encourage you to contact us first so we can attempt to resolve any issues directly. However, you may also file a complaint with the appropriate regulatory agency or seek other remedies available under law.
9. Updates to This Statement
We may update this Accessibility Statement from time to time to reflect changes in our accessibility practices, features, or applicable standards. When we make updates, we will revise the "Last updated" date at the top of this page.
We encourage you to review this statement periodically to stay informed about our accessibility efforts.
10. Contact Us
Questions about Accessibility?
If you have questions about this Accessibility Statement or need assistance, please contact:
Clemelopy™ LLC
Jacksonville, Florida, USA
support@clemelopy.com